Welcome to the Hillside Appliance Services FAQ page!
Here, we address common questions about our services, appliance repairs, and the brands we work with. If you have any additional questions, feel free to contact us directly!
1. What types of appliance repair services do you offer?
We provide repair services for a wide range of home appliances, including:
Dishwashers
Washing Machines
Dryers
Refrigerators
Cooktops
Wine Coolers
If you have a different appliance that needs repair, please contact us, and we'll ll let you know if we can assist!
2. Are your technicians Factory-Certified?
Yes, our technicians are factory-certified for major appliance brands.
This specialized training ensures high-quality repairs for your appliances, including dishwashers, washing machines, dryers, refrigerators, and more.
3. How Quickly can you repair my appliance?
We offer same-day service for most repair requests.
We understand that a malfunctioning appliance can disrupt your daily routine, so we strive to provide fast and efficient repairs to get your appliance back in working order as quickly as possible.
4. What areas do you service?
We provide appliance repair services in the following areas:
Phoenix
Scottsdale
Chandler
Gilbert
Paradise Valley
Fountain Hills
If you're unsure if we cover your area, please reach out to us, and we'll be happy to confirm!
5. How much do your repair services cost?
Our rates are competitive and affordable.
We provide transparent pricing with no hidden fees. The cost of repair depends on the type of appliance, the issue, and any required parts. We'll provide you with a detailed estimate before starting any work.
6. How can I schedule a repair appointment?
You can schedule a repair appointment by calling us at (480) 699-8499 or filling out our online form.
Once we receive your request, we'll arrange a convenient time for our technician to visit and diagnose the issue with your appliance.
7. Do you offer any warranties on your repairs?
Yes, we offer warranties on our repair services.
This includes a guarantee on both labor and parts used during the repair. If you experience any issues related to our repair work, please contact us, and we'll address it promptly.
8. What should I do if my Appliance breaks down again after a repair?
If your appliance breaks down again after a repair, please contact us immediately. We will assess the issue and provide further assistance. Our goal is to ensure your appliance is functioning correctly and to resolve any issues to your satisfaction.
9. Do I need to be home for the repair appointment?
Yes, we generally need you to be home for the repair appointment. This allows our technician to access the appliance, discuss the issue with you, and ensure everything is working correctly after the repair. If you have special instructions or need to reschedule, just let us know!
10. Can you help with appliance maintenance?
Yes, we offer maintenance services to help keep your appliances running smoothly. Regular maintenance can prevent issues and extend the life of your appliances. Contact us to schedule a maintenance check for your dishwasher, washing machine, dryer, refrigerator, or other appliances.
11. Which appliance brands do you repair?
We are experienced in repairing a wide range of appliance brands, including but not limited to:
Bosch
LG
Whirlpool
Samsung
Maytag
GE
KitchenAid
Frigidaire
Electrolux
Miele
If your appliance brand isn't listed, please contact us, and we'll let you know if we can assist with your specific brand.
12. My appliance is still under warranty. Can you repair it?
If your appliance is under warranty, you should check the warranty terms to see if it covers repairs by third-party technicians. We can work with manufacturers' warranties and provide repair services, but you may need to confirm with the warranty provider. Let us know, and we'll help guide you through the process.
13. How long will the repair take?
Repair time varies depending on the appliance type and the complexity of the issue. Our technicians will provide you with an estimated repair time once they've assessed the problem. We aim to complete most repairs in a timely manner without compromising quality.
14. What should I do to prepare for a repair appointment?
To prepare for a repair appointment, please:
- Ensure the area around the appliance is clear.
- Provide access to the appliance.
- If possible, have a basic understanding of the issue or symptoms you've observed.
This helps our technicians efficiently diagnose and fix the problem.
If you have any other questions or need further assistance, don't hesitate to contact us at (480) 699-8499 or service@hillsideappliancerepair.com. We're here to help with all your appliance repair needs!
Hillside Appliance Services
Phone: (480) 699-8499
Email: service@hillsideappliancerepair.com
Address: 1207 N Country Club Dr. Suite 3 Charlie
Mesa, AZ 85201
We look forward to serving you!
